Phillip has over 20 years of experience in the personal injury, disability, and general insurance sectors. Throughout his career, he has excelled in various strategic, operational, and executive roles, demonstrating a deep understanding of the industry. Phillip’s expertise lies in redesigning claims models and service delivery to enhance the customer experience and achieve improved outcomes for all stakeholders.

Phillip holds a strong personal belief in the health benefits of good work and recognises the crucial role played by allied health practitioners in supporting individuals’ recovery and helping them navigate the complexities of medical and insurance environments.

Phillip actively contributes to team development, fostering a culture of high performance tempered with empathy and care. His leadership style emphasises both professional growth and a supportive environment.