Multicultural workforce rehabilitation services
Australia’s population is one of the most culturally and linguistically diverse (CALD) populations in the world.
To support such a diverse population Kairros has developed a unique service model that embraces diversity to help clients with injuries who come from CALD backgrounds.
Our team of experienced Rehabilitation Consultants are also incredibly diverse with 45% of our consultants speaking another language other than English fluently and 46% of our team were born overseas, therefore having a lived experience in migration and settlement.
Did you know?
Australia’s population is one of the most culturally and linguistically diverse (CALD) populations in the world, so we’ve built a unique service offering around supporting and embracing diversity.
Our Diverse Recoveries service model
With equality at the forefront, Kairros has a range of unique services that are available to each client depending on their needs:
Our service model is built around supporting and embracing diversity
Uniquely trained and experienced team
Our experienced team undergo significant cultural awareness training, being able to identify and act on biases and behaviours that can influence client care. A large number of our team are also bilingual.
Support adapted to each client
We tailor our support to each client, identifying the unique services from our extensive range, that will improve their desired outcomes.
Focus on improving everyone’s outcomes
Our unique service model ensures we achieve the best outcomes for all clients, of all backgrounds and beliefs.
"Luckily for my father and I, the insurer finally appointed Kairros to look after his case. Ever since they been involved, I have constantly been surprised by how much they have been able to achieve in dealing directly with the employer, doctor and physiotherapist. Even just with them being able to attend the appointments with us has helped considerably. This has made the process much smoother and I believe has helped my father’s recovery. It has been particularly helpful for Kairros to be able to converse with us in Chinese and explain some of the more difficult aspects of the case. My father and I cannot express our thanks to them enough and really look forward to their continued involvement in his case, especially as he continues his return to work plan."
Client’s family
Why a tailored approach to CALD healthcare is needed
Research shows that CALD communities face significant disparities in health outcomes across Australia and have unique and differing needs. Useful and effective solutions to this ongoing and increasing challenge also need to be tailored to individual communities. The need for tailored services, professional interpretation and a ‘patient navigator role’ to help improve understanding and access to health services is essential. Read more
Speak to a member of our team today about our unique service model and how we can support your client
