On 23 September 2025, professionals from across the business and insurance sectors gathered at the Hilton Sydney for a dynamic training session focused on cultural impacts on recovery and return to work outcomes.
Hosted by Bree Spearman, National Customer Experience Manager, the popular training session provided participants with an in-depth understanding of:
- How cultural beliefs shape symptom recognition and treatment-seeking behaviour
- The role of cultural perception in understanding pain and mental health
- Best-practice in cross-cultural communication
- Strategies to support culturally diverse workers to achieve improved health and recovery outcomes.
In response to strong demand, the session was also delivered as a live webinar two days later, extending its reach and impact. Across both formats, attendees rated the training with an impressive 99% satisfaction score.
Kairros will continue offering these popular sessions, alongside other training offerings in best practice in interpreter use, cultural insights for effective mental health care, cultural competency, ergonomics and manual handling training.
Interested in attending a future session?
Visit our education and training to read more about the options available and register your interest.
